Ensure direct report staff receive proper training for each position, including safety training and standard operating procedures.Delegate authority and assign responsibility to reporting managers and supervisors and supervise work activities of their departments.Ensure all departments are profitable and maintain strong working relationships.Lead the operations of your designated departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the Converge Hospitality culture.Drive Converge Hospitality culture personifying it in daily interactions with both guests and associates.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. You will ensure that standards and procedures are being followed as well as lead your specific team(s) while assisting with meeting or exceeding property goals. You will strive to continually improve guest and employee satisfaction and maximize the financial performance. As the Operations Manager you will support the successful execution of all operations in the hotel operations departments (may include Front Office, Housekeeping, Breakfast and Engineering/ Maintenance) as well as assist in managing the staff of those departments.
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